Susan
More to marketing. Welcome to my marketing podcast on marketing product and everything in between. I’m your host, Susan and today we’re going to be understanding market segmentation. What is it, how to help identify your target market and then what you can do to make sure it’s as successful as possible. So. Off market segmentation is a critical concept in marketing that involves dividing a broad target market into smaller, more manageable segments based on specific characteristics and preferences. This strategy enables businesses to tailor their marketing efforts, products and services to meet their unique needs for each segment. Ultimately, increasing the chances of success in a very competitive marketplace, we’re going to delve into this concept, its importance and method, and also how to select the best market segments effectively. So. Academia’s market segmentation has a rich academic history, and it routes. All the way. Back to some marketing scholars, such as everyone should know him. Philip Kotler and also W Smith. So Kotler’s principal of marketing from the 1980s, which most of the time is mostly textbooks you do have during uni, emphasises the importance of segmenting markets to create targeted marketing strategies. Smith, in his 1956 article titled Product Differentiation and Market Segmentation and Alternative to Marketing strategies, laid the groundwork for the concept by highlighting how market segmentation allows businesses to cater to diverse customer preferences. This is all about working smarter, not harder, but let’s go into what is a market segmentation. It’s a process of categorising A heterogeneous market into smaller, more. Succinct groups called segment. These segments share common characteristics such as demographics, psychographics behaviour or geographics. The primary goal of segmentation is to identify and understand a distinct customer group to better satisfy their needs and preferences to your delivering what they need and want. And you have a product that’s very attractive. Just go into some of the types of market segmentation. Demographic segmentation. This is pretty much where you divide the market based on variables such as age, gender, income, education, family size, all those, all those usual pieces. This method provides valuable insights into consumer behaviour and preferences, making it one of the most common segmentation approaches. Particularly if you’re looking at doing partnerships or working with others, it really does stand out. Next one is psychographic, psychographic focusing on the customer’s lifestyle ad shoots, values and interests. This method allows businesses to create marketing campaigns that resonate with the customer on a deeper emotional level. So you really are understanding their behaviour to be able to give them something that you know they’re going to want. The next one is the actual behavioural segment. Which is analysing the consumer’s behaviour, including things like their buying habits, product usage, brand loyalty and decision making processes. It helps businesses tailor their marketing efforts to address the civic behaviour patterns. So you can already see how a couple of these can merge together and be used together for segmenting. And lastly, in this list we have the geographic segmentation which divides the market based on graphical factors such as region, post code, country, city, climate. This method is good for when you’ve got location. Specific offers. But how do? You go about selecting the right market segmentation. It’s crucial to be able to select the right one for your success as a business, so here’s a few steps that will help you pick the best or the most commonly suitable segment for you. The first. 1. Market research begin by conducting thorough market research to gather data on potential segments, utilise surveys, focus groups and data analytics to identify common characteristics and preferences within your target group. You don’t have to spend a fortune. All of this. You should already have from the data you’ve been collecting. Or you can look at what your competitors are doing as well and that could help you. And assist you in ways as well. #2 is evaluate segment attractiveness, so this is assessing the attractiveness of attractiveness of each segment based on factors like the size. Growth potential, which is extremely important for your future profitability and also the competitive intensity. But there are a lot of competitors there or is it more open and there’s not that many there yet and it’s still more emerging. Focus on segments aligned with your business goals and also the resources #3 segment accessibility. Consider whether you can reach and serve the chosen segments effectively. Do you need to really evaluate the distribution channels, marketing channels and communication methods necessary to connect with all the segments and see which ones are most beneficial to you? And if you need to prioritise them into an order. #4 positioning strategy. Develop a unique value proposition and positioning strategy for each selected segment. You need to tailor your marketing messages and product service offerings to align the specific needs. And preferences of each group. It’s not a scattergun approach. You really need to hone in. Five, test and refine. Implement your marketing strategy and monitor their effectiveness. You need to know if it’s actually working or not, so you should always have a way that you can check this and have a benchmark from what the original. Numbers were if you can. Collect feedback and make necessary adjustments to improve your targeting and marketing and messages. On over and over again, you can’t just leave it. You’ve got to. Make sure you’re optimise. So marketing segmentation is a fundamental concept in marketing. It really does enable businesses to enhance their marketing strategies and better service their customers by dividing our diverse target market into smaller, more manageable segments. Companies can develop tailored approaches that resonate with specific customer groups. Academic research and practical application all support these businesses can navigate the complex landscape of market segmentation and make informed decisions that drive success in a competitive marketplace. Now moving on from Nets, I think it’s also worth talking about marketing strategies. Cutler also did this back in the 1980s, and when I took in my marketing strategies here I’m talking about.
Undifferentiated market marketing, differentiated marketing and concentrated marketing. These are important to me when you’re also understanding segments because it helps you lasen the foundations when you are looking at those segments. So an undifferentiated marketing. Is also known as mass marketing or mass production. Is a marketing strategy where a company ignores the differences between those market segments and targets the entire market with a single product or service and a uniform marketing message. This approach assumes. That the needs and preferences of the entire market are relatively similar and is standardised, offering that can satisfy most, if not all customers. Now, in an undifferentiated marketing strategy, there is little to no customization of the products or marketing strategies for specific segments. This strategy can be cost effective. It can mean in terms of production and marketing that may not be as effective as reaching specific customer needs or maximising potential market. When you’re looking at the marketing opportunities, it’s often associated with products or services that have a really broad appeal. Examples of this would be your basic types of commodities, where you can’t really go down to segments. So think about like your solt or your sugar or even toilet paper. That’s where an undifferentiated marketing strategy would work with segments. A differentiated marketing strategy, as you can probably guess, is known as a segmented marketing or target. Marketing is a strategy where a company targets multiple market segments. With distinct product or services tailored to their specific needs and preferences of each segment. Instead of training entire segment as a single entity or or one person or one shoe fits all the company recognises that different customer groups have different demands and different preferences. And if you look at the marketing mix, different ways to actually reach them. Differentiated marketing involves creating separate marketing strategies, variations and or advertising campaigns for each target segment. This approach acknowledges that customization can lead to increased customer satisfaction and loyalty, even though it may involve high reduction in market costs. But the by doing your return on investment, you can see that that actually outweighs it. So it’s worth doing for certain types of products. So an example of this of doing a differentiated marketing strategy is the automotive industry. This is where companies offer various car models to cater for different customer segments based on factors like price, size and features. It’s not a one size fits all. They have multiple different types of cars to meet. All the different needs of customers. And therefore they do differentiated marketing. Concentrated marketing concentrated marketing, also known as niche marketing or focused marketing, is a strategy where a company elects one specific market segments or a few closer related segments. And dedicates its resources to serve them and only them, but do it exceptionally well. This strategy is often chosen when a company has limited resources or expertise and wants to Accel within a niche market. In concentrated marketing, the company concentrates its efforts on understanding and meeting the unique needs of the chosen segment or segments. This focus allows for specialisation and often results in a stronger market position within the niche that they’re in. For instance, like a company might choose to produce high end custom designed bikes for serious cyclist enthusiasts and as a form they’ve got very concentrated marketing. Kotler’s principles of marketing highlights that the choice between undifferentiated, differentiated or concentrated marketing depends on factors like market characteristics. Competition, available resources and the company’s marketing objectives. Each strategy has its own advantages and disadvantages, and businesses must carefully assess their situation to determine which approach is more suitable to the products or services. And then go back and see what segments best fit. I hope you’ve enjoyed this podcast or more to marketing specifically about segments, and then also marketing strategies involving segments. Don’t forget to follow more to marketing for more podcasts. More to marketing.







